BizChair
BizChair Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BizChair has 1.1 star rating based on 18 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Listed price, Broad selection and prices, Have great prices.
Cons: Horrible customer service, Poor at customer service, Business practices.Recent recommendations regarding this business are as follows: "STAY AWAY", "Do not buy from this company.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BizChair has 1.1 star rating based on 18 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Listed price, Broad selection and prices, Have great prices.
Cons: Horrible customer service, Poor at customer service, Business practices.Recent recommendations regarding this business are as follows: "STAY AWAY", "Do not buy from this company.".
Most users ask BizChair for the refund as a solution to their issues.
Consumers are not pleased with Diversity of Products or Services and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI didn't receive my chairs
- Lack of communication
- Customer service
- Poor at customer service
Preferred solution: Full refund
User's recommendation: STAY AWAY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible customer service
- Business practices
- Horrible customer service
Preferred solution: Replace the damaged item at their expense
User's recommendation: Do not buy from this company.
Lost my items and got no refund
- Listed price
- Horrible customer service
Preferred solution: Deliver product or service ordered
There are a fraud!!
- Customer service
Preferred solution: Full refund
Worst customer service
Horrible and Terrible
Preferred solution: Credit from Bizchair to go towards the purchase of another chair.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Canton, GeorgiaDefective Product
Company denies responsibility and will not replace defective merchandise. I have escalated issue by filing complaint with Consumer Product Safety Commission. There is a potential for injury since these chairs break and snap unexpectedly.
Two (2) of my chairs have snapped and broken while individuals were seated. There are safety issues and potential for injury. Company was contacted, however their representatives do not appear to be concerned nor will they acknowledge defect. Chairs are advertised as Hercules brand and are sold by Belnick and BizChair from Canton, Georgia.
Poor customer service.
Chairs that are rated with 1,000 lb. capacity should not snap and break under normal residential use.
There is no reasonable explanation other that products are defective or of inferior quality. Company has not been responsive to consumer complaints and would not satisfactorily address customer's concerns.
- Poor customer service
Preferred solution: Full refund
*** please
- Poor at customer service
- Horrible customer service
Preferred solution: Full refund
STAY AWAY!!!
I ordered a table from this company and then was alerted to many very unfavorable reviews. I called 15 minutes after placing my order and cancelled.
The manager of the company sent me an email saying that my credit card would be refunded. It has been one month and I have not received a refund an am told by the manager of Biz Chair that the refund was issued the day after I placed the order. Still no refund and thankfully I paid via PayPal so they are handling this for me. Terrible company.
Terrible customer service.
Lying manager. Enough said!
HORRENDOUS RETURN POLICY!!!!!
Their "standard policy" for returning a chair you've received and sat in for one minute and slide out of -- is YOU PAY FOR THE RETURN AND HAVE TO RESEARCH THE CHEAPEST PAYMENT AND SCHLEP IT AROUND TO GET IT RETURNED! In this day and age, to not have a company responsible return policy for a product that one has to FIT into properly is ridiculous and ABUSIVE to all customers.
I will tell EVERYONE what a HORRIBLE CUSTOMER SERVICE policy these company has.
NEVER ORDER FROM BIZCHAR!!!!! I don't know what else to say because apparently I have to type 100 words before it can be submitted, but this is the first company I've encountered that has this type of policy.
Preferred solution: Deliver product or service ordered
Complete Disappointment
Damaged in Shipping
- Have great prices
- Horrible customer service
Preferred solution: Full refund
Terrible Service - Sent Wrong Item, Would Not Correct Mistake
I have never written an online review until today.
I ordered a simple white desk (about 36 lbs ) for my daughter's college apartment. After two weeks I received an 8 lb folding metal table. I called BizChair expecting they would just immediately send me the correct desk with instructions on how to return the incorrect item. Pretty cut and dry to me. Instead, the rep told me they would have to discuss this with their vendor. For the next 5 days, I was treated like some type of thief - I had to exchange multiple emails with BizChair . . . "the vendor" wanted pictures of the box I received, then wanted pictures of the shipping labels, and then wanted me to open the box and send a picture of the actual wrong table.
Finally they agreed they sent the wrong item . . . but then informed me the desk I ordered was now out of stock. They offered me a substitute, which I agreed to, but then a day later informed me the vendor would rather issue me a refund then send the substitute desk. I am still waiting for the refund . . . its been almost a month since I ordered the first desk online.
Honestly, this is the worst customer service experience I've ever had ordering home, office technology or automotive products. I understand mistakes can happen but the reps at BizChair would not or could not do anything for me - only put the blame on the vendor.
I will certainly get my money back, either from them or my credit card company. But I will never even look at the BizChair website again. My advice . . . stay away from them.
Craig
Biz Chair Contact Info
Gary Glazer is the companies President. His e mail is garyglazer@***.com
Gary's useless assistants e mail is pattigreco@***.com her direct line is 770-721-****
This is the worst company to order from. This is what Gary said about the chairs that he sells.
It is telling when the company owner thinks his chairs are and I quote Gary " *** Chairs"
From: Gary Glazer
Cc: Michael - Hibow
Sent: Tuesday, May 3, 2016 5:56 PM
Ah ha yes ok I understand. *** chairs!!! Manufacturer screwed ya big time!!!!
Sent from my iPhone
Gary sure must be making his son proud.
Preferred solution: Full refund
Horrible way to treat customers
- Poor at customer service
- Business practices
Preferred solution: Full refund
DOES NOT DESERVE TO BE IN BUSINESS!!
- Poor at customer service
Preferred solution: Full refund
About
Biz Chair is a company that operates BizChair.com. This web site offers a huge selection of quality office chairs and other office furniture. The company offers relatively low prices. Biz Chair provides ergonomic office chairs, leather office chairs, manager's chairs with mesh seat and back, task chairs, reception chairs, cabinets, folding chairs, stack chairs, school furniture, bookcases, sofas, love seats, cafeteria sitting, and other pieces of furniture. In addition, Biz Chair provides a wide array of computer furniture, desks, stools, armchairs, and so much more. Biz Chair offers free shipping and money-back guarantee.
Biz Chair is one of the most popular Internet retailers that specialize in office furniture.
BizChair is ranked 785 out of 2284 in Furniture and Decor category
Companies Similar to BizChair
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
We ordered several laminate tables for our American Legion. When they arrived three were badly damaged so we had the driver return them.
We got the 2 6 foot tables resent but when we opened the boxes they were badly damaged. We still have not received the 8 foot table which was sent back 9 weeks ago. Shame they don't take care of a veterans organization.
We sent them pictures of the 2 6 foot tables that show the damage but now they want pictures with the tables side by side doesn't make any sense to me. We have ordered tables many times from Bizchair but this will come to an end.